Coase's Penguin is learning to fly

Building the Wikipedia of the future

This is the first post of a new publication focused on building public knowledge. It is, frankly, the crystallization of everything I’ve worked on in my career from neuroscience to product management at creator centric companies. It’s also just the first of a number of exciting announcements we have coming over the next weeks, so thanks to all of you for your support on this journey so far. It’s true what they say - writing can help you understand for yourself the concepts you care about and why. Now it’s time to go deep.

Read it in full on the new publication

For all of you that have followed me on this writing journey over the past six months, I hope that this is the piece that finally ties what might seem like my scattered interests together. I’ve been writing about everything from products underlying the creator economy, to why the audience increasingly grows the creator, to new ownership models for digital content via crypto and web3 infrastructure. And in all of this, I’ve been drawing the connection to science, where I have the deepest knowledge and where I still spend the majority of my time. So what ties them all together? 

The answer is knowledge, specifically how we can get more of it and more out of it. Why? Because public knowledge is the most underfunded resource on the planet relative to its value, and because I believe continuing to dig and experiment at the intersection of new technologies and science will yield better results for both — better science via innovative technology, and continued technical innovation via inspiration and insight from science.

This new publication — Penguins and Rabbit Holes —will, together with some incredible partners and collaborators, focus specifically on knowledge creation in the digital world. Whether the knowledge is basic science in an academic article, investment research in a Reddit thread, or investigative journalism via a new Substack — we’ll explore how to get more of it and more impact out of it. And for this first installation, I’m going to try and convince you of why now is the perfect time to follow this particular rabbit into the depths. 

A penguin and a scientist walk into a bar...

In 1937, British economist Ronald Coase published “The Nature of the Firm” which outlined why companies exist and what limits their growth. It was and still is so important because it provided a clean answer to when firms are categorically more efficient than markets. Sixty five years later in 2002, Yale economist Yochai Benkler wrote “Coase’s Penguin” which noted that the web enables a new decentralized sort of firm, one that can be more efficient than traditional firms or markets at creating open projects like Wikipedia or Linux. Linux’s penguin mascot is the “penguin” in Benkler’s title — his point is that the waddling, flightless bird presents a clear need to update Coase’s otherwise clean framework. 

Benkler’s key addition in “Coase’s Penguin” was a framework for understanding why and when groups of individuals motivated primarily by the cultural significance of their work can be more efficient than markets or firms in the allocation of creative effort. In other words, how the web creates an environment where massively valuable projects like Linux or Wikipedia can exist. 

Benkler called this new mode of work “commons based peer production.” He noted that it occurs via “removing property and contract as the organizing principles of collaboration.” By property and contract, he essentially means ownership — if you create a Wikipedia page you don’t own it in any way. That connection is important later on, since ownership as a term is the buzzword in the digital creator economy. 

So by removing the costly process of implementing ownership, commons based peer production reduces collaboration costs to a degree where large groups of individuals can efficiently interact with vast seas of information to produce new information. Critically, these are problems where firms and markets tend to be horribly inefficient. In Benkler’s words:

“What peer production does is provide a framework, within which individuals who have the best information available about their own fit for a task can self-identify for the task. This provides an information gain over firms and markets, but only if the system develops some mechanism to filter out mistaken judgments agents make about themselves.”

Take for example the Wikipedia page on Yochai Benkler. Quite likely, it would be difficult for firms or markets to create what is a pretty high quality and efficient publicly available summary of his life and work to this point. But somewhere out there on the web there’s someone who cares about Benkler, maybe a student or fan of his, or maybe even Yochai himself, that cares enough to self-select into the creative effort of creating this public knowledge. At the exact moment when they feel the motivation to create this Wikipedia page, whether at night or on a weekend, they can do so with virtually no impediments, no contracts or bureaucracy to get in their way. Andrew Lin, in his phenomenal book “The Wikipedia Revolution,” called that moment “Wikipedia’s magic,” the rare time when “the “socio-psychological” reward of interacting with others, and the “hedonic” personal gratification of the task” come together. And that, in essence, is why peer production can be so much more efficient at allocating creative effort.

In addition to describing the efficiency gains, Benkler’s essay expanded in detail on the otherwise difficult questions Andrew Lin referenced about why people actually do this kind of open source or open knowledge work when they could surely be making more money or living an easier life in other ways. He usefully connected Wikipedia volunteers to academic researchers, noting that academic research is still the “most important” and largest type of commons based peer production. A common difference is that scientists have to earn enough money to survive, but in both cases they are creating knowledge primarily because they feel it is culturally significant work. The benefits of being able to earn a living — even a meager one — via this work is something we’ll come back to, because it is a key focus of the current buzz around digital creators.

So while it seems obvious, one of Benkler’s most important contributions is that he provided a neat framework and even some equations for thinking about why and when people contribute to the building of open knowledgeWe enjoy creating and curating impactful knowledge. Anyone who has worked with scientists, but also with most writers or other knowledge creators, knows this to be true. Money is important, but mostly to the extent that it gives you freedom to follow your creative interests.

Acknowledging the cultural motivations to produce knowledge also underlies a frustration many people have with systems which are built to commoditize it. Benkler himself suggested that the most dangerous form of this challenge to commons based peer production is “unilateral appropriation.” In other words, when the few profit off of the work of many, cultural motivations can vanish. In that sense, he predicted the current backlash to big tech social platforms where creators create billions of dollars of value that is then monetized mostly without benefiting them. Facebook would be founded two years after his essay, and while he may have predicted the reasons for the ultimate backlash he certainly didn’t predict just how big social media would get. Looking at his framework though, we can see just how that backlash might now play out. 

Proprietary peer production and the rise of the social giants

Now that we’ve laid out what we mean by ownership, we can ask what happens in the case where it is implemented for financial return? Is there a situation when peer production can still exist even if the value of the content is unilaterally appropriated? 

While Benkler didn’t predict the rise of the social giants, his framework did lay out the conditions for when unilaterally appropriated peer production is possible. Specifically, he looked at instances where the value of peer produced content is such that it is worth implementing ownership, and where it can be done in a way that preserves the motivation of the contributors. He called this “proprietary peer production” and at the time noted just one interesting but relatively small example of Xerox’s Eureka project.

Eureka was created in the early 1990s as a way to try and solve the problem of fixing printers and copiers. Anyone who has seen Office Space remembers this iconic scene where they finally destroy the printer after a continuous stream of problems with no apparent logical fix. Eureka was meant to solve that problem.

In essence, Eureka was an open wiki in which the thousands of copy service engineers, who worked full time fixing printers and copiers, could collaboratively build a knowledge base. Presumably the most well developed solution pages were “Kick the Printer” and “Wiggle the Little Paper Tray Thingie.” In that sense, it wasn’t so different from Wikipedia except for one key difference that Xerox owned all of the IP and was using it to help build a big business.

Why were all of the copy service engineers willing to put in the work for free to build this peer produced knowledge without much top-down direction, when it was clearly being unilaterally appropriated by Xerox? The answer is that they as a community were benefiting from it. Their motivations weren’t cultural significance — they simply wanted better and surely less frustrating professions. 

This has been the status quo for a while — either you have entirely open, non-commercial projects like Wikipedia or you have unilaterally owned projects like Eureka. But now, thanks to lower costs of building products and lower costs of implementing community ownership, we are starting to see a new mode: community owned peer production.

In the final section of this post, I talk about community owned peer production and how new experiments are aiming to create more full-time creators of public knowledge

Read the rest

Thanks especially to Jess Sloss and the whole SeedClub community for their relentless effort to bring new people into the social token space, to my team at ResearchGate for helping build these insights into the system of science, and to the peer production team of writers and editors behind this new publication.